Original paintings

Every original ships packed like it’s headed to the moon, insured and tracked. Expect it to leave my studio within 5 to 7 business days of payment. Shipping is included.

If it arrives damaged, take photos of the box and the painting within 48 hours and email me at trentonleetiemeyer@gmail.com . I’ll make it right, with a replacement or a refund, depending on what happened.

Because each original is one of a kind, all sales are final.

Prints and canvas prints

Prints are made and shipped by my print partner, so they arrive on a separate schedule, usually. If your order is damaged or isn’t what you ordered, email me within 14 days with a photo and we’ll send a replacement or refund it. Because prints are made to order, I can’t take back ones that arrived fine.

Commissions and pet portraits

These are painted just for you, so a 50% deposit starts the work and the balance is due when it’s finished and before it ships. The deposit is non-refundable once I begin. A painting made for your place or your pet isn’t something I can resell, so the deposit covers the work already done. Shipping follows the same rules as originals above.

Lost!

If a package is confirmed lost by the carrier, I will create a replacement piece or issue a full refund.

Questions?

Email me at trentonleetiemeyer@gmail.com and I’ll sort it out.